Senior Staff Technical Product Manager (R5126)

Job Description:

What you'll do:

• Stand up and lead the product support operating model for an existing UAS aircraft program, including sustainment processes, governance, roles, metrics, and execution rhythms.
• Define the integrated product support strategy across maintenance, reliability, technical data, spares, repairs, support equipment, training, field support, and customer support operations.
• Own sustainment performance metrics including aircraft availability, mission readiness, maintenance burden, MTTR, MTBF, fault recurrence, turnaround time, material consumption, repair cycle time, and operating margin.
• Develop scalable product support processes for Contractor Logistics Support, Performance-Based Logistics, spares provisioning, repair flow, depot/vendor support, field support, and global sustainment operations.
• Drive maintenance concept development across preventive, corrective, condition-based, and reliability-centered maintenance approaches.
• Lead sustainment analytics and readiness improvement efforts by identifying key drivers of downtime, repeat failures, maintenance burden, supply constraints, and readiness degradation.
• Own the technical data and maintenance information ecosystem, including accuracy, usability, configuration alignment, field feedback, IETM/IPB inputs, and digital workflow integration.
• Establish engineering feedback loops that translate field issues, maintenance findings, reliability trends, and customer support needs into dispositions, corrective actions, product improvements, and system-level design changes.

Required qualifications:

• Bachelor’s degree in engineering, aviation, business, finance, logistics, or a related field.
• 10+ years of experience in aerospace and defense sustainment, aviation product support, aircraft maintenance, logistics, reliability, or fleet operations.
• Experience leading or building sustainment, logistics, maintenance, repair, spares, technical data, or product support functions for fielded aircraft or complex aerospace systems.
• Strong understanding of aircraft sustainment drivers, including maintenance operations, readiness, reliability, failure modes, forecasting, supply chain, lifecycle support, and customer support performance.
• Demonstrated ability to translate operational, maintenance, reliability, logistics, and financial data into actionable product support decisions.
• Experience working cross-functionally across engineering, operations, supply chain, finance, program management, and customer-facing organizations.
• Experience supporting proposal development, pricing inputs, Basis of Estimate development, contract execution, or customer sustainment planning.
• Ability to operate in ambiguous, fast-moving environments and build scalable systems from early or immature support concepts.
• U.S. Citizenship required.
• Active Secret clearance required.

Preferred qualifications:

• Experience supporting UAS, autonomous aircraft, advanced aerospace systems, or defense aviation programs.
• Experience with Integrated Product Support, Contractor Logistics Support, Performance-Based Logistics, or lifecycle sustainment planning.
• Background in aircraft maintenance management, reliability engineering, maintainability analysis, fleet sustainment, or technical data systems.
• Experience with technical publications, IETM, IPB, configuration-driven maintenance, or digital maintenance workflows.
• Experience with MRO, ERP, logistics, fleet management, reliability analytics, or maintenance management systems.
• Experience improving sustainment cost structure, spares planning, repair flow, vendor performance, or operational efficiency.
• Prior experience leading cross-functional teams or standing up new support organizations for fielded aircraft programs.