Application Engineer

About Sapio Sciences

Sapio Sciences is on a mission to accelerate scientific discovery and high-throughput clinical and diagnostic services. We bring together scientists, engineers, and industry specialists to build a unified lab informatics platform that helps organisations move faster, work smarter, and generate deeper insight from their data.

Artificial intelligence is central to how we innovate and operate. Within our platform, AI enhances how laboratories structure, interpret, and act on scientific data. Across our business, we apply AI thoughtfully to improve efficiency, scalability, and decision-making. It is not an add-on or future ambition. It is embedded in how we build, deliver, and continuously improve.

Our platform unifies ELN, LIMS, and scientific data management within a highly configurable environment. Scientists, laboratory professionals, and bioinformaticians rely on Sapio to manage end-to-end laboratory operations, from instrument integration and experiment setup to sample management, data analysis, and reporting. We design solutions that are powerful yet practical, enabling teams to focus on science rather than systems.

Working at Sapio

Our EMBRACE values guide how we work and grow together. We take ownership of our outcomes, collaborate openly across functions and geographies, and remain curious about how science and technology can evolve. We are accountable to each other and to our customers, and we measure our success by the real-world impact our platform enables.

Working at Sapio means being part of a lean, growth-focused team where ownership is expected and progress matters. We value colleagues who are motivated by impact and comfortable operating in an evolving environment.

At Sapio, you will work alongside people who care deeply about advancing drug discovery and improving laboratory operations worldwide. Ideas are encouraged, initiative is recognised, and professional growth is supported. As a scale-up, we move with pace and purpose, balancing innovation with responsibility.

We partner with laboratories around the world, from emerging biotech companies to global pharmaceutical and diagnostics organisations, who trust Sapio to deliver intelligent, science-aware solutions that support discovery, development, and diagnostics.

About the role

As an experienced Application Engineer, you will be confident working in Life Sciences to successfully deliver our solution to the delight of customers. You will develop deep knowledge of Sapio’s LIMS, ELN, and SDMS products and their application within the laboratory setting, with the goal of becoming an expert in the configuration and deployment of Sapio Sciences products across EMEA.

You will report directly to the EMEA Solutions Lead and work closely with Business Analysts, Solution Architects, and customers across Europe to configure, deploy, and support Sapio’s platform. This role sits at the heart of our EMEA delivery capability, giving you high visibility across the business and direct impact on customer success.

This is a role for someone who thrives on solving real scientific challenges through smart software configuration, building trusted relationships with customers, and delivering projects with rigour and care.

Working location 

This is primarily a remote/home-based position, with the expectation of visiting our London office (210 Euston Road) regularly to work alongside your team.

Essential Responsibilities

• Build and maintain an in-depth understanding of Sapio Sciences’ products and services.
• Work with the Sapio Sciences team to develop and deploy solutions for EMEA customers.
• Work closely with Business Analysts and Solution Architects to understand business requirements and processes.
• Configure Sapio products to meet time, budget, quality, and customer success criteria.
• Train customers on the configuration and use of Sapio Sciences products.
• Support customers in the subsequent implementation of the configuration and provide help via the support portal on a rotating basis.
• Follow Sapio Sciences agile deployment methodology and meticulously manage all AE-related deployment documentation.

Required Skills & Experience:

• Degree or equivalent in Computer Science, Life Sciences, or a related field
• Strong programming skills with detailed knowledge of Java
• Experience working with JIRA in a support or delivery capacity
• Knowledge of one or more of: GWT, MySQL, Oracle, Tomcat, Linux, AWS
• Experience introducing new IT or informatics solutions into a laboratory setting
• An interest in learning about LIMS, ELN, & similar scientific software within a laboratory or informatics setting

Required Skills & Abilities:

• Strong analytical, problem-solving and fact-finding skills
• Proven organisational skills, with the ability to deliver agreed workload within deadlines whilst maintaining a high degree of accuracy and attention to detail
• Self-starter who is happy to learn from colleagues
• Highly respected and trusted by the customers you work with
• Great communicator with strong collaboration skills
• Determined and persistent problem solver
• Focused on activities that add value and avoiding those that do not
• Maintain the highest standards of integrity and respect for coworkers, customers, and prospects

What We Offer

At Sapio Sciences, we recognise that our people are our greatest strength. That’s why we’re proud to offer:

• A competitive salary and benefits package
• Vitality private medical insurance (after 90 days)
• Royal London pension scheme
• 25 days annual leave plus UK bank holidays
• Flexibility to work remotely, with opportunities to travel across EMEA and the US
• A comprehensive onboarding and training programme
• Ongoing opportunities for professional growth and development
• A collaborative, inclusive, and supportive work environment

Our People

At Sapio Sciences, our people are at the heart of everything we do. Our lab informatics solutions are powered not just by technology, but by a shared commitment to our core values—what we proudly call The Sapio Seven, aka EMBRACE:

- Embrace the future

- Make a difference

- Be true partners

- Remember why we’re here

- Act with empathy

- Commit to transparency

- Excel in quality

These values shape how we work, how we grow, and how we deliver impact for our clients every day.

Reasonable Adjustments

We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage of the application, interview & assessment process, please let us know. We will work with you to support your needs in confidence.

Equal Opportunity

Sapio Sciences hires based on merit, capability, and potential. Selection decisions are made using job-related criteria aligned to the needs of our customers and business.

We are an equal opportunity employer and do not discriminate based on any characteristic protected by applicable law.