Location
Charlotte, United States
Workplace
On-site
Seniority
Mid
Category
Finance, Legal & Compliance
Language
English
Posted
June 1, 2026
Last verified
June 11, 2026
JobGrid context
Role summary by JobGrid
Billig Specialist at distro: Charlotte, United States; On-site; Mid; Finance, Legal & Compliance. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Charlotte, United States, On-site
- Role classification: Finance, Legal & Compliance, Mid
- Source freshness: checked by JobGrid on 2026-06-11.
- Application path: candidates continue to the employer application page with non-personal referral tags.
Position Summary This position reports to the Lead Billing Specialist and provides end‐to‐end billing execution across all products and customer types, including standard commercial and E‐Rate customers. Responsibilities include accurate order entry, timely invoicing, proper cash application, and effective resolution of billing issues while maintaining compliance with internal controls and billing policies. The Billing Specialist ensures accurate billing for fiber transport, Ethernet, Hosted Voice/OneVoice, Managed Services, and E‐Rate funding programs , while being fully cross‐trained to provide redundancy, consistency, and continuity of billing operations.
Key Responsibilities -Billing Execution & Order Entry : Perform accurate order entry, establish charges, validate service activation dates, ensure billing aligns with agreements. -Monthly Billing Operations : Generate/review invoices, resolve discrepancies, support billing close deadlines. -Cash Application & Payment Research : Apply payments, research discrepancies, coordinate with Collections. -Billing Research & Adjustments : Handle inquiries, prepare credits/rebills, maintain audit‐ready documentation. -E‐Rate Billing Support : Perform invoicing, ensure compliance, coordinate with E‐Rate specialists. -Cross‐Functional Coordination : Partner with Sales, Service Fulfillment, -Customer Care, Collections, and Accounting. -Controls & Continuous Improvement : Follow policies, support audits, recommend process enhancements.
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