Business Operations
Role summary by JobGrid
Business Operations at Lassie: San Francisco, United States; On-site; Mid; Operations & Project Management. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: San Francisco, United States, On-site
- Role classification: Operations & Project Management, Mid
- Source freshness: checked by JobGrid on 2026-06-05.
- Application path: candidates continue to the employer application page with non-personal referral tags.
Our mission is to help small businesses run themselves. We’re starting with doctors’ offices, building autonomous systems that handle busywork and complete the workflows that keep the office moving every day. Our team is small, flat, and ambitious. We value craft, intellectual rigor, and direct communication.
About the roleBusiness Operations builds the operating system behind Lassie’s growth. On enrollments, you’ll design and run the processes that move customers through setup, paperwork, system connections, and internal handoffs so Lassie can start doing useful work.
What you'll doOwn enrollment workflows across paperwork, system connections, status tracking, internal handoffs, and customer readiness
Build the processes, dashboards, and automation that make setup faster and less manual over time
Work across sales, customer operations, product, and engineering to remove operational bottlenecks
To start, you'll have a handful of conversations with our team and founders. If there is mutual excitement, we'll invite you to the office where you'll work on a small project and meet the team.