Channel Operations Associate
Role summary by JobGrid
Channel Operations Associate at Houst: Remote, Philippines; Contract. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Remote, Philippines
- Role classification: Contract
- Source freshness: checked by JobGrid on 2026-05-28.
- Application path: candidates continue to the employer application page with non-personal referral tags.
We’re looking for a Channel Operations Associate to play a crucial role in managing and optimising our presence across third-party booking platforms like Airbnb and Booking.com. You’ll ensure our listings are top-notch, drive performance improvements, and collaborate with internal teams to deliver a seamless experience for our clients and guests.
As part of the Channels team, you’ll combine your problem-solving and analytical skills with an exceptional eye for detail to manage listing quality, ensure operational excellence, and deliver measurable results.
What You’ll Do
- Listing Management: Take charge of the creation, updating, and maintenance of listings across multiple booking platforms, ensuring accuracy and appeal.
- Quality Assurance: Uphold the highest standards by conducting thorough reviews of all listings, ensuring consistency and excellence in every detail.
- Internal Collaboration: Act as a bridge between the Channels team and other departments, facilitating smooth communication and coordination.
- Data Analysis: Use tools like Excel or Google Sheets to analyse listing and revenue performance, presenting actionable insights to improve outcomes.
- Problem Solving: Proactively identify issues, troubleshoot platform challenges, and implement solutions to improve efficiency.
- Operational Excellence: Refine team workflows, ensure timely delivery of tasks, and contribute to quarterly objectives.