Cloud & Linux Operations Engineer - Dubai, UAE
Role summary by JobGrid
Cloud & Linux Operations Engineer - Dubai, UAE at CMiC: Dubai, United Arab Emirates; Hybrid; Full time. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Dubai, United Arab Emirates, Hybrid
- Role classification: Full time
- Source freshness: checked by JobGrid on 2026-05-28.
- Application path: candidates continue to the employer application page with non-personal referral tags.
Founded in 1974, CMiC today delivers comprehensive and advanced enterprise and field operations solutions, purpose-built for construction and capital projects companies. CMiC’s powerful software transforms how firms optimize productivity, minimize risk and drive growth by planning and managing all financials, projects, resources, and content assets - all from a single database platform.
In the past several years, the construction industry has experienced unprecedented changes driven by new technologies - including integration with multi-dimensional modeling, an explosion of cloud-based offerings, and the demand for robust mobile capabilities. CMiC has kept pace by constantly upgrading and enhancing our advanced platform to reflect the changing needs of the industry, leading to significant growth as a company.
CMiC has its head office in Toronto, Canada, and has recently set up a subsidiary located in Dubai. The Cloud & Linux Operations Engineer will be working from the Dubai location and will be responsible for servicing international customers.
Role Overview
We are looking for a skilled Cloud & Linux Operations Engineer to join our Infrastructure team. In this role, you will be responsible for the day-to-day management, maintenance, and support of our multi-cloud environments across AWS, Oracle Cloud, and Microsoft Azure, as well as Windows and Linux server infrastructure. You will play a key role in keeping our systems secure, stable, and running at peak performance, while also providing end-user support when required.
Key Responsibilities
Cloud Infrastructure
- Administer, monitor, and optimise cloud resources across AWS, Oracle Cloud Infrastructure (OCI), and Microsoft Azure.
- Provision and manage cloud compute, storage, and identity services.
- Implement and maintain cloud cost governance, tagging policies, and resource right-sizing.
- Support cloud architecture decisions and assist with infrastructure-as-code (IaC) tooling such as Terraform or Ansible.
- Monitor cloud environments using native tools (CloudWatch, Azure Monitor, OCI Monitoring) and third-party solutions.
- Assist with cloud security controls, including IAM policies, security groups, and compliance reviews.
Server Patching & Maintenance
- Plan, schedule, and execute patching cycles for Windows and Linux servers in line with change management processes.
- Use patch management tools to maintain compliance.
- Monitor patch compliance and produce reports for audit and management review.
- Document patching outcomes, exceptions, and remediation steps.
Linux & Windows Server Administration
- Manage and support Linux servers (RHEL, CentOS, Ubuntu) and Windows Server environments.
- Perform system configuration, tuning, and capacity planning across physical and virtual infrastructure.
- Administer Entra in Windows environments.
- Implement and manage backup and disaster recovery solutions.
End User Support
- Provide Level 2/3 technical support to end users, resolving hardware, software, and connectivity issues.
- Escalate and manage issues through the ITSM ticketing system.
- Support onboarding and offboarding processes, including account provisioning and device configuration.
- Contribute to knowledge base documentation and self-service resources for end users.
- Collaborate with the User Support team to improve first-contact resolution rates.