Location
Miami, United States
Workplace
On-site
Seniority
Mid
Category
Customer Support & Success
Salary
USD 55,000 - 70,000 / monthly
Language
English
Posted
May 27, 2026
Last verified
June 11, 2026
Salary context for this role
JobGrid.eu combines visible employer pay, official public benchmarks, and current JobGrid listings for Customer Support & Success.
Listed salary
USD 55,000 - 70,000 / monthlySalary published on this job listing.
- Source
- Extracted from this visible public job listing
JobGrid context
Role summary by JobGrid
Customer Service / Account Coordinator at distro: Miami, United States; On-site; Mid; Customer Support & Success; USD 55,000 - 70,000 / monthly. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Miami, United States, On-site
- Role classification: Customer Support & Success, Mid
- Employer salary shown on the listing: USD 55,000 - 70,000 / monthly
- Source freshness: checked by JobGrid on 2026-06-11.
Job Overview
We are seeking a motivated and detail-oriented Account Services Representative to join our growing team. This role serves as the primary point of contact for customers, working closely with internal production, vendors, and operations teams to ensure projects are completed accurately and on time. This is a fast-paced, hands-on role where no two days are the same. Ideal for someone who enjoys multitasking, problem-solving, and working in a team-driven environment.
Key Responsibilities
Communicate daily with customers, account executives, and production teams regarding project status and timelines Gather and verify job requirements before production to ensure accuracy Enter job specifications into internal systems and manage scheduling Coordinate with vendors, production staff, and customers to ensure timely execution Identify and resolve issues by collaborating across departments Track production runs and ensure accurate documentation for billing Maintain and update customer and job records Coordinate shipments with warehouse and logistics teams
Qualifications
1–3 years of experience in customer service or account support Strong communication and interpersonal skills Detail-oriented with strong organizational skills Ability to work in a fast-paced, high-volume environment Proficient in Microsoft Office Experience in commercial printing is a plus Must be fluent in English
Compensation & Benefits
Salary: $55,000 – $70,000 (based on experience) Signing bonus available after 6 months Medical, Dental, and Vision insurance 401K (after 1 year) Paid vacation and sick time Opportunities for growth and advancement
Schedule
Monday through Friday 8:00 AM – 5:00 PM
Why Join Us
Fast-growing company with strong team culture Opportunity to make an immediate impact Collaborative environment with cross-functional exposure Career growth potential
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