First Mile

Customer Service Advisor

🇬🇧 Birmingham, United Kingdom On-site Customer Support & Success Full time Mid Posted Jun 3, 2026
Workplace On-site
Employment Full time
Seniority Mid
Salary GBP 24,650+ / yearly
Language English
Posted June 3, 2026
Last verified June 6, 2026

Salary context for this role

JobGrid.eu combines visible employer pay, official public benchmarks, and current JobGrid listings for Customer Support & Success.

Employer listing

Listed salary

GBP 24,650+ / yearly

Salary published on this job listing.

Source
Extracted from this visible public job listing
JobGrid context

Role summary by JobGrid

Customer Service Advisor at First Mile: Birmingham, United Kingdom; On-site; Full time; Mid; Customer Support & Success. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.

  • Location and workplace: Birmingham, United Kingdom, On-site
  • Role classification: Customer Support & Success, Full time, Mid
  • Employer salary shown on the listing: GBP 24,650+ / yearly
  • Source freshness: checked by JobGrid on 2026-06-06.

🌟 Join Our Team at First Mile - Where Recycling Meets Excellence! 🌟

Are you ready to embark on a thrilling journey with one of the UK's most dynamic environmental champions? Look no further! First Mile is not just a recycling company; we're trailblazers in sustainability, setting the bar high since 2004. With over 30,000 business customers relying on us to revolutionise their recycling practices, we're on a mission to redefine the way the world views waste.

🌍 **About First Mile:**

At First Mile, we're not just about recycling; we're about making a difference. Our vibrant culture celebrates individuality, fosters creativity, and champions impact. Join us in our quest to safeguard the planet, one recycled item at a time!

🚀 **About The Role: Customer Services Executive**

If you're passionate about delivering top-notch customer service, we have the perfect role for you! As a Customer Services Executive, you'll be at the forefront of our mission, dazzling customers with lightning-fast responses and expert solutions. From taking orders to tackling recycling queries, no challenge is too big for you!

⏰ **Working Hours & Compensation:**

- Monday to Friday, 8:00-4:00/ 9:00-5.00 with a 30 minute lunch break 

- Starting salary: £24,650 per year, plus an enticing performance bonus.

🌟 **Why Join Us?**

At First Mile, we're not just a company; we're a family united by a common goal: to make a meaningful impact on the world. Join us in the heart of Birmingham and be part of something bigger – a rapidly growing, multi-award-winning business where your voice matters, your growth is prioritised, and your passion for the planet drives everything we do.

Ready to take the leap? Apply now and let's embark on this exciting journey together! 🌱🚀

Responsibilities

- Handling inbound calls and emails from our valued customers.

- Resolving queries with finesse, whether routine or complex.

- Mastering the art of complaint handling like a true pro.