Customer Service Agent
Role summary by JobGrid
Customer Service Agent at ClearCourse: Telford, United Kingdom; Hybrid; Contract; Mid; Customer Support & Success. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Telford, United Kingdom, Hybrid
- Role classification: Customer Support & Success, Contract, Mid
- Source freshness: checked by JobGrid on 2026-06-01.
- Application path: candidates continue to the employer application page with non-personal referral tags.
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This role is from Mid July 2026 to 31/05/2027.
This is a hybrid, full-time role working 37.5 hours per week. You will have the opportunity to work 3 days per week from home and 2 days in our Telford office close to the town centre and train station.
Our office hours are 9am-5.30pm.
Do you enjoy speaking on the phone to customers and have great communication skills? Are you an efficient and motivated individual with prior office admin/ office customer service experience? If yes, then you may have found the best way to earn an income whilst enjoying what you do.
We are a specialist supplier of membership software and services to a wide range of clients predominantly in the Not-for-profit sector. We specialize in systems for Trade Unions, Professional Institutions, Sporting Bodies, and Charities ranging from 1,000 to 1.5 million members. We are part of a bigger company ClearCourse, which has offices all around the UK and globally. This role will consist of but not be limited to the following duties: