Five Star Solutions
Customer Service Agent
Location
Guatemala City, Guatemala
Workplace
On-site
Language
English
Posted
May 28, 2026
Last verified
May 30, 2026
JobGrid context
Role summary by JobGrid
Customer Service Agent at Five Star Solutions: Guatemala City, Guatemala; On-site. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Guatemala City, Guatemala, On-site
- Source freshness: checked by JobGrid on 2026-05-30.
- Application path: candidates continue to the employer application page with non-personal referral tags.
We’re looking for experienced customer service associates with a drive to ensure the best possible experience for our clients. Our company has been in business for over 35 years in the U.S. and has recently started operations in Guatemala!
This position is on-site in Z.10, Guatemala City. Eventually, it could become a work-from-home position if you meet the work-from-home guidelines. (Work-from-home opportunities are granted based on performance, attendance, and business needs, and are not guaranteed.)
Qualifications
- Must be able to speak, read, write, and understand English fluently (C1 or above).
- 3 months to 1 year of previous call center, customer service, or office experience required.
- High school diploma preferred.
- Technically savvy and able to multitask.
- Positive attitude, quick learner, and able to work independently.
Hours and Status:
- Status: Full Time. Day, Mixed, Nights
- Monthly bonus opportunity (performance bonus).