Customer Success Manager (Day shift)

🇱🇹 Vilnius, Lithuania On-site Customer Support & Success Posted May 21, 2026

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Location Vilnius, Lithuania

Workplace On-site

Category Customer Support & Success

Salary EUR 1,850 - 2,250 / monthly

Language English

Posted May 21, 2026

Last verified May 29, 2026

Employer listing

Listed salary

EUR 1,850 - 2,250 / monthly

Salary published on this job listing.

Source: Extracted from this visible public job listing

JobGrid context

Role summary by JobGrid

Customer Success Manager (Day shift) at oxylabs: Vilnius, Lithuania; On-site; Customer Support & Success; EUR 1,850 - 2,250 / monthly. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.

Location and workplace: Vilnius, Lithuania, On-site
Role classification: Customer Support & Success
Employer salary shown on the listing: EUR 1,850 - 2,250 / monthly
Source freshness: checked by JobGrid on 2026-05-29.

We’re a team of 500+ professionals who develop cutting-edge web data gathering solutions for thousands of the world’s best known businesses, including Fortune 500 companies.

What’s in store for you:

Plenty of career opportunities — and we’ll help you seize them with internal/external learning resources and knowledge sharing events. To make your professional growth journey smooth, you’ll have a supportive team around you, as well as access to mental and physical well-being resources.

Join a small, motivated team where your work directly shapes how we grow. As a Customer Success Manager, you'll be one of the first points of contact for our customers - helping them get the most out of Webshare while feeding valuable insights back to our product and engineering teams.

You'll work closely with our Customer Success Team Lead and have a direct line to product. In a team this size, your ideas don't get lost, they get built. If you're looking for a role where you can genuinely shape processes and make an impact, we'd love to hear from you.

Your day-to-day:

Be one of the first points of contact for our customers, both existing and potential, who have any questions or feedback;
Help in identifying and reporting any bugs to the appropriate team;
Share customer suggestions with the Product Team to help shape what we build;
Improve our FAQs and support macros to make self-service even better;
Train and refine our AI chatbot to handle more queries accurately;
Propose automation ideas and workflow improvements;
Monitor and respond to Trustpilot reviews.

Working hours:

Day shift 09:00 to 18:00 EET.

Your skills & experience:

Fluent in English and Lithuanian;
Previous customer support experience;
Strong communication skills;
Comfortable adapting to change and handling pressure;
Problem-solving mindset with the ability to prioritize effectively;
Experience with Intercom automations (nice to have);
Documentation or knowledge base writing experience (nice to have).

Salary:

Salary: Gross salary 1850 - 2250 EUR/month.

Up for the challenge? Let’s talk!