E-Commerce Solution Architect

Key responsibilties

• Solution Design Oversight: Partner with our Systems Integration (SI) partner throughout the e-commerce platform build, providing oversight of architectural decisions to ensure they are aligned with our broader technology strategy. While the SI will lead the design work, you will be the internal voice of authority — questioning, challenging, and validating decisions on our behalf.
• Technical Representation: Act as the internal bridge between our existing technology landscape and the SI's design team, providing detailed knowledge of our current systems, data flows, and integration patterns to inform design decisions.
• Integration Architecture: Take a leading role in the design of integrations between the new e-commerce platform (Shopify) and our ERP system. This is a critical workstream requiring close attention to data consistency, error handling, and long-term maintainability.
• Design Handover & Ownership: Work collaboratively with the SI from day one with the explicit goal of taking full ownership of the technical architecture once the build is complete. This means being present throughout, not parachuting in at the end.
• Architecture Documentation: Co-create and maintain architecture documentation — including diagrams, integration maps, and decision records — that accurately reflects what has been built and can be used to support future changes and enhancements.
• Platform Governance: As you build expertise in Shopify throughout the project, you will become our internal authority on the platform — helping to manage, review, and govern change requests, third-party apps, and enhancements once the platform is live.
• Stakeholder Support: Work closely with the Technology Director (project lead) to communicate technical decisions and trade-offs clearly to non-technical stakeholders, ensuring alignment and informed decision-making across the business.
• Technology Acumen: Stay current with the Shopify ecosystem, relevant third-party tooling, and e-commerce best practices, bringing informed recommendations to the team as the platform evolves.