GRC and Security Analyst

About Lucidya

Lucidya is an AI-native Customer Experience Intelligence platform empowering enterprises to understand, engage, and retain customers at scale. As we expand, security, compliance, and trust are at the core of our growth strategy.

To support this expansion, we are strengthening our security organization and are looking for a Security Analyst to play a key role in bridging GRC, security engineering, and global compliance efforts.

About the role

As Lucidya grows internationally, maintaining strong security controls and achieving global compliance certifications is mission-critical. This role will directly contribute to implement and achieve security compliance frameworks, ensuring Lucidya meets the highest standards of data protection and information security.

You’ll work at the intersection of GRC and Security Engineering, supporting compliance initiatives, strengthening internal controls, and enabling secure product development across cross-functional teams.

What You’ll Be Doing

• Work closely with GRC and Security Engineering teams to support security, privacy, and compliance initiatives across Saudi Arabia, Qatar, international regions, and the U.S. market
• Assist in the implementation and ongoing maintenance of ISO/IEC 27001, ISO/IEC 42001 (AI Management Systems), NCA and SOC 2 controls
• Support U.S. market migration efforts by helping align security and compliance practices with SOC 2, NIST frameworks, and U.S. data privacy requirements
• Contribute to regional data protection compliance activities, including KSA PDPL, Qatar PDPL, and U.S. states privacy laws, under guidance from senior team members
• Participate in the creation, update, and maintenance of security, privacy, and AI governance policies, procedures, and control documentation
• Help with document control, evidence collection, and audit readiness for internal reviews, customer assessments, and external audits
• Work cross-functionally with engineering, product, and operations teams

Day-to-Day Responsibilities

• Support daily security, privacy, and compliance activities across KSA, MEA and the U.S.
• Assist with maintaining and updating controls for ISO/IEC 27001, ISO/IEC 42001, NCA, DCC, NIST 
• Help align systems and processes with U.S & Saudi market requirements, including SOC 2 evidence, NIST-aligned controls, and U.S & Saudi data privacy obligations
• Review security controls for cloud infrastructure, SaaS environments, APIs, and integrations
• Maintain policies, procedures, and control documentation, ensuring accuracy and version control
• Collect, organize, and validate audit evidence for internal reviews, customer questionnaires, and external audits
• Track compliance tasks, findings, and remediation actions in coordination with GRC and Security Engineering teams
• Collaborate with engineering, product, and operations teams to address security and compliance requirements in day-to-day workflows
• Support incident response documentation, risk assessments, and compliance reporting as needed

Success Metrics

1. ISO & AI Governance Compliance

• ISO/IEC 27001 and ISO/IEC 42001 (AI Management System) controls assigned to the role remain implemented and evidenced, with zero high-risk audit findings related to security or AI governance.

1. NIST Alignment & Risk Reduction

• Systems and processes mapped to NIST frameworks (e.g., NIST CSF / NIST AI RMF) show measurable risk reduction, with identified gaps documented and remediated within agreed timelines.

1. Achieve ISO27001 or ISO 42001 lead implementor
2. Independent progression and ownership of assigned tasks

First 90 Days

• Develop a comprehensive understanding of Lucidya’s security tools, processes, and system architecture.
• Actively contribute to the implementation of the ISO/IEC 42001 framework.
• Support ongoing compliance initiatives and audit activities.