Guest Assistance Agent at Livingstone by Sonnesta (Jan Thiel)
Role summary by JobGrid
Guest Assistance Agent at Corendon Hotels & Resorts Curaçao in Willemstad, Curaçao, is an on-site temporary role. JobGrid presents the posting as structured role facts in English, with the original application path preserved separately and non-personal referral parameters appended. The source was posted on 2026-06-06 and last checked on 2026-06-06.
- JobGrid normalizes the role from the source title and duties into a candidate-facing listing for a guest assistance position in hospitality.
- The posting is in English and is shown as structured facts only; the employer description is kept separate on the page.
- No salary, seniority, or category is stated in the payload, so JobGrid does not add those fields.
- Candidates are sent to the original public application page through JobGrid, with non-personal referral parameters appended.
Provide friendly and professional assistance to guests, ensuring their needs are met promptly and efficiently.
Handle guest inquiries via phone, email, and in person, providing accurate information and guidance.
Assist guests with check-in and check-out processes, ensuring a smooth and pleasant experience.
Address and resolve guest complaints and concerns in a timely and effective manner.
Coordinate with other departments to fulfill guest requests and ensure guest satisfaction.
Maintain a positive attitude and create a welcoming atmosphere for all guests.
Excellent communication skills
Customer service experience
Ability to work in a fast-paced environment
Problem-solving skills
Attention to detail
Flexibility in work schedule
Team player
Proficiency in relevant software applications