Handover & Facilities Inspector/Coordinator

As a Handover & Facilities Inspector/Coordinator at Driven Properties, you will oversee the handover process, ensuring a seamless transition of properties from developers to clients, conducting property and unit inspections, preparing inspection and snagging reports, supporting handover and move-in/move-out coordination, confirming unit readiness, maintaining accurate records and assisting stakeholders throughout the handover process. The role requires a maintenance background, technical know-how and strong attention to detail to ensure smooth handover and timely closure of defects You will manage the handover team, coordinating inspections, documentation, and communication between all parties involved to maintain high standards and client satisfaction

Key Responsibilities includes, but is not limited to the following:

• Handover Process Management: Oversee all aspects of the handover process for residential and commercial properties,

ensuring compliance with contractual obligations and company standards.

• Team Leadership: Lead and manage the handover team, providing training and support to ensure effective performance and

professional development.

• Coordination with Stakeholders: Liaise with developers, property managers, and clients to facilitate clear communication and

ensure a smooth transition during the handover process.

• Inspections: Conduct thorough property inspections prior to handover, identifying any issues or discrepancies that need to be

addressed.

• Documentation Management: Ensure all necessary documentation, including handover certificates and checklists, are

completed accurately and efficiently.

• Client Support: Provide exceptional customer service to clients during the handover process, addressing any concerns and

ensuring satisfaction.

• Problem Resolution: Actively resolve any issues that arise during the handover, coordinating with the facilities team and

vendors as needed.

• Continuous Improvement: Identify opportunities to enhance the handover process and implement improvements to drive

efficiency and client satisfaction.

• Escalate defects, access constraints, readiness issues or delays promptly to the relevant team or management.

Move-In / Move-Out, Snagging, Home Orientation and SOL/EOL Coordination

• Coordinate move-in and move-out inspections and confirm unit readiness with contractors, vendors and internal teams.

• Identify snags, record observations, track pending items and follow up until closure prior to handover where applicable.

• Support handover activities, including readiness confirmation and required documentation.

• Assist with home orientation for occupants or clients as required.

• Support SOL/EOL processes and maintain the necessary documentation.

• Escalate delays, access issues or repeated defects to Property Management and Management promptly.

Vendor, AMC and Permit Coordination

• Obtain, verify and log required work permits before commencement of works.

• Monitor AMC validity and initiate renewal coordination at least 30 days before expiry.

• Obtain quotations and prepare comparative analyses within the agreed timeline when requested.

• Monitor vendor performance against scope, timeline, quality standards and site requirements.

• Escalate vendor underperformance, delayed works, compliance gaps or repeated quality issues promptly.

Working Hours

• Monday to Friday, 9:00 am to 6:00 pm with a one-hour lunch break.

• Travel to managed units and client meetings within the UAE during this time is required

The role may require regular site visits, unit inspections, coordination with vendors, and movement between properties.

• The employee is expected to support urgent operational requirements, peak handover periods, and emergency coordination as required by management.

• All work must be carried out in line with company policies, client service standards, and applicable building/community rules.