Testronic
IT Support Technician
Location
Kenner, United States
Workplace
On-site
Language
English
Posted
May 28, 2026
Last verified
May 30, 2026
JobGrid context
Role summary by JobGrid
IT Support Technician at Testronic: Kenner, United States; On-site. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Kenner, United States, On-site
- Source freshness: checked by JobGrid on 2026-05-30.
- Application path: candidates continue to the employer application page with non-personal referral tags.
We are seeking an exceptional IT Support Technician for our New Orleans QA Testing Facility. This is an exciting new role, in our recently opened testing facility.
DUTIES AND RESPONSIBILITIES
- Responsibility for the NOLA Service Desk and the efficient and timely delivery of 1st/2nd line IT support to the QA testing teams
- Provisioning of testing equipment to QA projects in a timely manner
- Day to administration of local servers, systems and network devices
- Implementation of global policies defined by the IT Director and Head of InfoSec
- IT Procurement for this facility
- Negotiation and maintenance of vendor and consultant contracts and service agreements
- Maintain complete, detailed documentation of all services and systems
- Managing and auditing of all IT assets in the facility
- Vulnerability scanning and patching of endpoints
- Addressing security events raised by the SIEM solution
- Shift patterns may be flexible