Junior CRM Associate -PAX
Role summary by JobGrid
Junior CRM Associate - PAX at Angkas is a full-time hybrid role in Makati City, Philippines, with no salary listed in the source payload. JobGrid normalizes it as a junior CRM/lifecycle marketing position, keeps the work-language boundary in English, and sends candidates to the original public application page with non-personal referral parameters. The source was posted on 2026-05-29 and last checked on 2026-05-30.
- Full-time hybrid role in Makati City, Philippines.
- Normalized as a junior CRM / lifecycle marketing role for comparable search and classification.
- Work language is English.
- No salary is listed in the provided payload, so JobGrid does not add salary context here.
The Junior CRM Specialist supports new user acquisition and activation by executing onboarding and early-lifecycle CRM campaigns. This role focuses on increasing first booking conversion and accelerating the journey from install to repeat usage through well-timed and well-executed CRM communications.
The role is execution-heavy and ideal for a detail-oriented marketer who wants to build a strong foundation in CRM, lifecycle marketing, and analytics.
Key Responsibilities
New User Onboarding & Activation
- Execute CRM journeys guiding users from:
- App install to first booking
- First booking to second booking
- Deploy onboarding campaigns that educate users on app USPs, pricing, and key features
- Support first-ride incentive and welcome offer execution
CRM Campaign Execution
- Build, QA, and launch CRM campaigns across push notifications, in-app messages, and other available channels
- Ensure correct segmentation, eligibility, and timing of campaigns
- Coordinate with the Senior CRM Manager on campaign logic and priorities
Promo Execution Support
- Assist in setting up and validating promo logic using promo tools
- Ensure new user offers are applied correctly and only to intended segments
- Support QA and monitoring during campaign launches
Reporting & Optimization Support
- Track and report key activation metrics such as:
- First booking rate
- Time to first booking
- First to second booking conversion
- Identify drop-off points and share insights for optimization