Operational Risk Business Partner

We’re DF Capital – a specialist bank providing award-winning commercial finance, retail finance, and savings products to consumers and small businesses.

Based in Manchester, we serve thousands of customers across the UK and into Europe, supporting their ambitions with tailored financial solutions.

We help our customers realise their ambitions by doing things differently – combining the agility and innovation of a specialist lender with the security and service standards of a regulated bank. Whether it’s flexible lending structures or straightforward savings options, we focus on what matters most to our customers.

In 2025, we launched DF Capital Retail Finance – a subsidiary of DF Capital Bank Limited – to offer specialist hire purchase solutions to retail customers.

Our goal is simple: to do the absolute best for our customers, our communities, and each other.

THE ROLE:

The Operational Risk Partner is the primary risk contact and subject matter expert for their assigned business portfolios. They work closely with stakeholders to embed first-line risk processes, ensure robust governance, and maintain clear accountability. This role combines deep portfolio knowledge with hands-on execution of risk activities, ensuring risks are identified, assessed, and managed effectively.

Key Responsibilities:

Risk Leadership & Relationship Management

·       Serve as the dedicated risk SME for assigned portfolios, building strong relationships with senior stakeholders.

·       Provide expert guidance on risk issues, ensuring early identification and escalation of emerging risks.

·       Drive consistency in risk documentation, governance, and reporting across all portfolios.

Risk Process Execution

·       Plan, coordinate, and facilitate RCSA workshops, ensuring risks and controls are accurately documented and aligned to the Bank’s taxonomy.

·       Maintain portfolio risk registers and ensure timely updates in the central risk system.

·       Coordinate and execute first-line control testing, delivering independent assurance and supporting remediation of weaknesses.

Monitoring & Oversight

·       Track, monitor, and report on risks, issues, and actions, ensuring timely resolution and escalation where required.

·       Identify recurring control gaps or themes and develop remediation plans in collaboration with business functions.

Supplier Risk Management

·       Support the end-to-end supplier onboarding process, including due diligence and ongoing monitoring.

·       Ensure compliance with regulatory requirements and maintain strong third-party relationships.

Governance, MI & Wider Support

·       Produce monthly portfolio-level risk MI, providing narrative and insights for leadership packs.

·       Track trends, emerging risks, recurring issues, and support functions with policy updates and SOP management.

·       Ensure all risk documentation remains accurate, consistent, and audit ready.

·       There may be occasions where you will have to support the wider business upon the request of your manager.