Product Associate

Who are we?

Smarkets: Predicting the Future of Betting

Smarkets runs one of the world’s most sophisticated prediction markets, handling over £29 billion in volume since 2010 and engaging 200,000+ traders globally. We’re a technology company that happens to revolutionise betting - from sports to political markets, to delivering the sharpest prices and the fairest odds.

At the heart of our success are our people. We create a high-performance environment where exceptional talent can thrive, blending deep business experience with a commercial mindset to drive strategic growth.

If you’re ready to help shape the future of prediction markets with cutting-edge technology and a customer-first philosophy, Smarkets is where you belong.

The Team

The Product Team is responsible for making sure Smarkets builds products that customers love and that move the commercial needle. Smarkets operates two products - SBK, a retail sports betting app, and the Smarkets Exchange, a peer-to-peer trading app - across multiple jurisdictions and licences, with an expanding footprint in US prediction markets. This puts product at the intersection of customer experience, trading, regulation and commercial strategy.

• Product Discovery & Strategy: Identifying the highest-impact opportunities across acquisition, activation, retention and monetisation, and turning them into a clear, sequenced roadmap.

• Product Delivery & Execution: Working day-to-day with engineering and design to ship high-quality features quickly, with well-defined scope, owned contracts and a clear definition of done.

• Product Analytics & Experimentation: Measuring everything — funnels, cohorts, ARPU, retention - and using data and experiments to decide what to build next and whether it worked.

In a typical week, a Product Manager at Smarkets will:

• Ship a customer-facing feature end-to-end, from spec and design review to release and post-launch analysis.

• Dig into Lightdash and SQL to understand a funnel drop-off, cohort trend or revenue driver, and turn the finding into a decision.

• Work with trading, compliance and commercial teams to ensure new products are viable across our regulatory environments.

About the Role:

You will work hand-in-hand with the Product and Engineering Managers for our customer-facing applications (SBK & Smarkets), acting as their operational backbone. This is an accelerated opportunity for systematic thinkers to master the product life cycle and grow into a full Product Manager role. Your core mission is to drive product delivery and user insight by:

• Supporting the Lead PM across discovery, prioritisation, and delivery.

• Owning the QA and release processes across our two customer-facing brands.

• Leading the user-research programme to keep our roadmap laser-focused on customer value.

What you will do:

• Roadmap & Execution: Coordinate agile rituals, manage the product backlog, maintain stakeholder alignment, and unblock execution for the Lead PM.

• Product Discovery & User Research: Own the user research process; schedule and run interviews, craft surveys, and synthesize findings into actionable customer insights.

• QA & Releases: Manage the end-to-end QA and release cycle (Smarkets and SBK), including test planning, App Store/Play Store submissions, post-release monitoring, and bug triage.

• Process Optimisation: Translate vague problem statements into clear user stories and acceptance criteria, ensuring readiness before sprint kick-offs.

• Data Analysis: Analyze feature usage, sign-up funnels, and in-app behaviour to influence roadmap priorities.

• Market Intelligence: Conduct competitive tear-downs of betting, fintech, and gaming apps to spot improvements.

• Launch Support: Draft release notes, update help-centre articles, and brief Customer Support and Marketing teams.

Role Requirements:

• Systematic Thinker: Highly process-oriented; a background in business analysis, operations, or a similar analytical discipline is highly desirable.

• Tech-Savvy: Instinctively explores new apps and can articulate their delights and frustrations.

• Analytical & First-Principles Driven: Comfortable slicing data while able to zoom out to the broader user journey.

• High EQ Communicator: Adapts communication style seamlessly for engineers, designers, traders, and executives.

• Trend Spotter: Keeps up with product, sports-tech, and fintech news.

• Nice-to-have: Exposure to sports trading products, mobile gaming, brokerage, or any highly regulated consumer product.

Our Values

Our values are at the heart of everything we do - guiding how we work, collaborate, and innovate. They reflect what we expect of ourselves and each other to deliver the best results, while fostering a positive, high-performing environment:

• Push to Win: We set ambitious goals and relentlessly pursue them, always striving for excellence.

• Make Others Better: We lift each other up, share knowledge, and celebrate team success over individual achievement.

• Give a Shit: We care deeply about our work, our users, and the impact we make.

• Be a Pro: We take ownership, act with integrity, and consistently deliver to a high standard.

• Bring the Energy: We bring positivity, curiosity, and enthusiasm to everything we do, inspiring those around us.

Culture Fit: These values define how we succeed as a team. If this isn’t you, this may not be the right place. We hire people who thrive in a fast-paced, collaborative, and ambitious environment.

Perks & Benefits

We offer a competitive salary and benefits package, alongside a dynamic, collaborative environment where your work truly makes an impact and your voice is heard. Our team is diverse, driven, and ambitious - united by a strong work ethic and a hunger to innovate and win.

Our benefits are designed around Health, Wealth,and Development, supporting you both professionally and personally.

These include:

• Stock Options: Vest over 4 years - your success is our success.

• Pension Scheme: Competitive plan via Aviva, with up to 6% matched contributions if you opt in.

• Health Insurance: Comprehensive coverage to keep you and your family healthy.

• Enhanced Parental Leave: Enhanced maternity and paternity leave to support you through life’s most important moments.

• Stay Fuelled: Enjoy fresh, chef-made breakfast and lunch every day, plus a constant supply of fruit, snacks, tea, coffee and soft drinks — because great work starts with great food.

• Cycle-to-Work Scheme: Support for sustainable commuting and staying active.

• Learning & Development: £1,000 annual education budget for courses, conferences, books, or training.

• Holiday: 25 days paid leave + bank holidays, with the option to carry over 5 days.

• Flexible Working: Choose to work 1 day from home (20 WFA days/year) or 2 days from home (5 WFA days/year) based on your needs and preferences.

• Team Energy: Regular socials, hackathons, and events — because collaboration and fun go hand-in-hand.

What happens next​

We aim to have a simple and speedy hiring process and we want to make sure that we are right for you as much as the other way around.

• CV application review - We will review it as quickly as possible

• Let’s chat - Quick chat with our team about your experience and the role

• Competency Interview - Virtual with Hiring Manager

• In-Office Interview - Lunch with other colleagues in the team

Diversity & Inclusion

We’re an equal opportunities employer and celebrate diversity in all its forms. If you need any adjustments during the recruitment process, please let us know — we’re happy to accommodate your needs.