Pixelogic Media Partners, LLC
Project Manager - Client Operations
Location
Burbank, United States
Workplace
On-site
Employment
Full time
Seniority
Mid
Category
Operations & Project Management
Language
English
Posted
May 18, 2026
Last verified
June 11, 2026
JobGrid context
Role summary by JobGrid
Project Manager - Client Operations at Pixelogic Media Partners, LLC: Burbank, United States; On-site; Full time; Mid; Operations & Project Management. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Burbank, United States, On-site
- Role classification: Operations & Project Management, Full time, Mid
- Source freshness: checked by JobGrid on 2026-06-11.
- Application path: candidates continue to the employer application page with non-personal referral tags.
Project Manager, Client Operations
Location: Burbank (On-Site)
Schedule: Day Shift, 9a Start Time
Position Type: Full-Time, Salaried
Compensation Range: $75,000-$90,000
Responsibilities
- Manage the creation and delivery of digital video and audio files to digital storefronts such as iTunes, Netflix, Amazon and Disney+
- Manage multiple projects from client(s) order to delivery completion, focusing on highest quality and on time delivery
- Establish a solid understanding of specific client specifications and needs
- Build strong working relationships with clients and deliver world class customer service
- Manage, monitor, and update all timelines, setting realistic expectations for day to day deliveries and communicating clearly with clients and internal operations
- Work with the billing team to ensure projects are billed correctly and on time to clients
- Perform order entries based on client requests and ensure data accuracy in all internal and external systems
- Provide strategic solutions to any issues that may arise with clients
- Collaborate with operational teams to build processes and make sure workflows operate smoothly and efficiently
- Identify areas of opportunity to enhance clients’ experience and work closely with other department leaders to drive initiatives and to execute on those opportunities
- Support Pixelogic’s vision and represent the best interests of both the customer as well as the company
- Abide by security policies and protect information entrusted to you
- Document processes to use as training guides (including video trainings)
- Utilize dashboards, reports and metrics to monitor production milestones and status
- Help build and evolve the company and team culture
- Participate in capacity planning process for your customers, ensuring accuracy in rolling demand versus capacity forecasts
- Participate in Corrective Action Report (CAR) process for client rejections and other issues to ensure proper processes/procedures are always in place to prevent issues from happening and especially recurring
- Participate in Operational Initiatives (OI’s) in collaboration with technology, operational and admin teams to continuously improve workflows related to your accounts