Publishing Operations & Customer Service Specialist
Role summary by JobGrid
Publishing Operations & Customer Service Specialist at Frontiers Media: Warsaw, Poland; On-site; Full time. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Warsaw, Poland, On-site
- Role classification: Full time
- Source freshness: checked by JobGrid on 2026-06-10.
- Application path: candidates continue to the employer application page with non-personal referral tags.
At Frontiers, our purpose is simple yet ambitious: to make science open. We believe open science empowers the global scientific community to accelerate discovery and develop the solutions needed for healthy lives on a healthy planet.
We are one of the world’s largest and most influential open-access research publishers. Every article we publish is peer-reviewed and quality-certified, ensuring research is accessible to everyone, everywhere. To date, Frontiers research has been viewed over 4 billion times, demonstrating the real-world impact of science without barriers.
Joining Frontiers means being part of a global, mission-driven organization at the intersection of science, technology, and innovation — working alongside passionate colleagues who care deeply about advancing knowledge for the benefit of society.
To learn more about our impact and culture, please watch this video
What is Frontiers Mission?
Our mission is to make science open – so that scientists can collaborate better and innovate faster to deliver the solutions that enable healthy lives on a healthy planet.
Research is the foundation of modern society and it’s thanks to advances in science that we enjoy longer, healthier and more prosperous lives than ever before in human history. We want to make science even more powerful by ensuring it is openly available. This way, society will be able to generate more knowledge and accelerate innovation, health and prosperity for all.
What is Peer Review?
Peer Review is a key step in publishing scientific research. Before an article is published, it’s reviewed by experts in the field to ensure the research is high-quality, valid, and trustworthy. Your role will help keep this process running smoothly and fairly – so that great science can reach the world.