Real Time CRM Executive
Where this role is available
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- Gibraltar, Gibraltar
- Gibraltar
Role summary by JobGrid
Real Time CRM Executive at Midnite: Gibraltar, Gibraltar, Gibraltar; On-site; Full time. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Gibraltar, Gibraltar, Gibraltar, On-site
- Role classification: Full time
- Source freshness: checked by JobGrid on 2026-06-08.
- Application path: candidates continue to the employer application page with non-personal referral tags.
🚀 Why Midnite?
Midnite is a next-generation sports betting and gaming platform built for a new wave of players.
We combine sharp product thinking, bold brand, and fast execution to create experiences that feel modern, intuitive, and built for how people actually play today.
Over 400,000 players have already made the move, and we’re only just getting started.
We’re a high-performance team operating at pace. High ownership. Constant iteration. No hiding behind processes. We move quickly, test relentlessly, and turn ambitious ideas into real impact. If you’re driven, creative, and thrive in fast-moving environments where you can shape meaningful outcomes - keep reading.
Not your grandad’s bookie.
👀 The Role
Title: Real Time CRM Executive
Team: Growth
Location: Gibraltar
As a Real Time CRM Executive at Midnite, you’ll help execute and optimise customer engagement campaigns designed to influence player behaviour while customers are actively interacting with our product. You’ll work closely with the Real Time CRM Manager to deliver behavioural messaging, triggered communications and automated engagement journeys across multiple channels.
This role is ideal for someone early in their CRM career who wants hands-on exposure to sophisticated real-time customer engagement within a fast-growing gaming business. You’ll gain experience across behavioural targeting, automation, experimentation, reporting and optimisation while contributing directly to customer retention and engagement growth.
You will:
- Build, QA and launch real-time CRM campaigns across email, push, in-app and SMS channels.
- Support behavioural automations and customer engagement journeys.
- Build audience segments, triggers and targeting logic within Braze.
- Manage campaign scheduling, links, tracking parameters and bonus setup.
- Support A/B testing and experimentation initiatives.
- Assist with reporting, analysis and optimisation recommendations.
- Work closely with the Real-Time CRM Manager to execute engagement strategy.
- Collaborate with Product, BI and Engineering teams to support customer engagement initiatives.
- Support reactive campaign activity aligned to the sporting calendar and live customer behaviour.