Release Manager, Product Development (Remote - US)

Essential Functions:

• Release Planning & Scheduling
• Own and maintain the portfolio-wide release calendar. Define scope, milestones, dependencies, and delivery timelines. Coordinate planning across product, development, testing, and deployment phases to keep commitments realistic and transparent.
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• Cross‑Functional Coordination & Communication
• Serve as the primary point of contact for release execution across Product, Engineering, QA, and DevOps. Run release readiness reviews, partners on go/no-go decisions, and own stakeholder communications. Keep teams aligned on expectations, risks, and delivery commitments.
• Quality Assurance (QA) Oversight
• Manage production deployments schedules, including coordination of release windows and sequencing. Ensure rollback and contingency plans are defined and tested. Support incident response and resolution during release activities as needed.
• Deployment Management
• Manage production deployments schedules, including coordination of release windows and sequencing. Ensure rollback and contingency plans are defined and tested. Support incident response and resolution during release activities as needed.
• Risk Management
• Identify, track, and mitigate risks that could impact release timelines or quality.
• Work proactively with stakeholders to resolve issues and escalate blockers.
• Drive continuous improvement of release processes to reduce risk over time.
• CI/CD Optimization
• Partner with DevOps to improve release automation, pipeline reliability, repeatability, and deployment speed. Promotes best practices for feature flagging and controlled rollouts (e.g., LaunchDarkly
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• Early Adopter Program Management & Scaling
• Partner with internal stakeholders to execute early adopter release programs. Coordinate recruitment, planning, feature enablement, and deployment sequencing for EA cohorts. Enforce controlled rollout practices — feature flagging, access management, rollback readiness, and drive smooth EA-to-GA transitions. Help define and improve scalable processes, tooling, and governance to support growth of early adopter programs without increasing release risk. Contribute to continuous improvement of early access frameworks to balance speed, quality, and client experience.
• Post-Release Monitoring & Improvement
• Monitor post-release performance and stability. Turn signals from the field into ongoing improvements in release management, tooling, and governance.
• Agentic AI Adoption
• Champion AI-driven planning, testing, release validation, and operational automation across the PDLC. Promotes adoption of agentic AI to compress cycle time, raise quality, and scale delivery.

Minimum Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Business or a related field.
• Proven experience working in Product Development environments.
• Experience supporting SaaS‑based software products.
• Hands‑on experience using Jira for planning, tracking, and release coordination.
• Excellent communication, project management, and organizational skills, with the ability to coordinate across technical and non‑technical teams.

Preferred Qualifications:

• Experience working in health technology or regulated software environments.
• Prior ownership of release management for multi‑team or multi‑product portfolios.
• Experience with feature flag and release management tools (e.g., LaunchDarkly).
• Demonstrated ability to lead teams through high‑pressure deployment schedules.
• Strong problem‑solving skills with a proactive, solutions‑oriented mindset.
• Experience using and enabling agentic AI capabilities within the Product Development Lifecycle (PDLC), including AI‑assisted planning, testing, release validation, monitoring, or operational workflows

Working Environment/Physical Demands

• 100% Remote
• Activities require a significant amount of work in front of a computer