cscgeneration-2

Retail Store Assistant Manager

🇺🇸 Palo Alto, United States On-site Hospitality, Retail & Frontline Posted May 28, 2026
Location Palo Alto, United States
Workplace On-site
Language English
Posted May 28, 2026
Last verified May 30, 2026
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Retail Store Assistant Manager at cscgeneration-2: Palo Alto, United States; On-site; Hospitality, Retail & Frontline. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.

  • Location and workplace: Palo Alto, United States, On-site
  • Role classification: Hospitality, Retail & Frontline
  • Source freshness: checked by JobGrid on 2026-05-30.
  • Application path: candidates continue to the employer application page with non-personal referral tags.
At Backcountry, our mission is to connect people to their passions. Our five online stores—Backcountry, Level Nine Sports, Competitive Cyclist, MotoSport, and SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, a superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content. 
 
The ideal candidate should have a passion for outdoor activities and possess excellent communication and interpersonal skills. 

Backcountry is seeking a highly motivated and organized Retail Store Assistant Manager to assist our Retail Manager in the daily operations of our brick-and-mortar retail store. The ideal candidate will be passionate about the outdoors and have experience in retail management, as well as excellent communication and customer service skills.  
 
This role is challenging – above and beyond the day-to-day responsibilities, you’ll have a big role within a fast-paced team.   
 
This position will report into the Retail Store Manager. 

What you get to do every day:

  • Assist the Store Manager in managing the day-to-day operations of the retail store, including inventory management, visual merchandising, and customer service
  • Ensure that the store is always clean, organized and well-stocked
  • Assist the Store Manager in opening and closing the store
  • Ensure the store is properly secured and alarm systems are functioning correctly
  • Manage cash and credit card transactions, and perform daily cash reconciliations
  • Maintain accurate inventory levels, conduct regular inventory audits, and report any discrepancies to the store manager
  • Train and supervise retail staff to ensure they are knowledgeable about all processes and the products we sell and provide exceptional customer service
  • Protect store assets following loss prevention and safety standards
  • Develop and maintain relationships with customers to build customer loyalty and repeat business
  • Assist in the development and implementation of marketing and promotional activities to increase sales

What you bring to the role:

  • 2-3 years of experience in retail management
  • Passion for outdoor activities and knowledge of outdoor gear and apparel
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and manage multiple priorities
  • Strong leadership and team management skills
  • Knowledge of retail operations, inventory management, and visual merchandising
  • Proficiency in Microsoft Office and point-of-sale systems
  • Ability to work flexible hours, including holidays, evenings and weekends
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. 
 
The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.  
 
Washington state applicants only: If you believe that this job posting does not comply with applicable Washington state law, please notify us by sending an email to [email protected]
 
It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. 
  
The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact [email protected].