Senior Configuration Analyst
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Senior Configuration Analyst at INSTANDA: Remote, South Africa. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Remote, South Africa
- Source freshness: checked by JobGrid on 2026-06-03.
- Application path: candidates continue to the employer application page with non-personal referral tags.
We’re pushing the boundaries of Insurance Technology
INSTANDA is the worlds first no code platform for Insurance. A pioneering Insurtech, we’re revolutionising the insurance industry by offering insurers a versatile tool to create, manage, and distribute digital insurance products. Our innovative technology empowers insurance carriers to adapt swiftly to market demands and navigate the evolving landscape. Our Technology is consistently recognised as the best policy administration platform for innovative insurers, winning awards in both the UK and US.
INSTANDA has grown significantly in recent years and we are now a team of 200+ employees globally, with partnerships that operate worldwide. We’re continuing to grow our business and our Configuration team is at the forefront of our growth plans.
Follow us to learn more: Instanda.com | LinkedIn | Twitter | YouTube
The Role
We are looking for a Senior Configuration Analyst to join our team based in South Africa. Reporting to the Configuration Manager, this customer-facing role will focus on analysing requirements, documentation, design, and configuration of the INSTANDA platform to meet our clients’ needs. The ideal candidate will also be deeply involved in problem-solving and designing solutions to integrate technologies with the INSTANDA platform.
We are looking for a smart and technically savvy individual with strong project management skills. The ideal candidate will possess excellent communication and analytical abilities and be a collaborative team player dedicated to delivering effective solutions for our clients. While prior experience with the INSTANDA platform is not required, a minimum of 5 years’ experience with configurable SaaS solutions is essential. Exposure to the insurance industry is highly advantageous.
Our clients often encounter technological and resource constraints, leading to lengthy and costly launches of new insurance products and offerings. However, with INSTANDA, insurers can build their products, establish distribution networks, test, and launch their offerings in unprecedented timescales, all without writing a single line of code. The individual in this role will ensure our customers can successfully and effortlessly achieve these goals and more.
South Africa-based | Remote-first
What you will do
- Design, build, and deliver insurance products for distribution on the INSTANDA platform (training provided; no complex coding required).
- Support the design and development of reusable integrations to enhance the functionality of the INSTANDA platform.
- Offer pre-sales support by engaging in comprehensive workshops, oversee the configuration of feature targeted demos, and contributing to the initial project scoping and Rough Order of Magnitude (ROM) estimates for prospective clients.
- Participate in design and discovery workshops with clients and stakeholders. Support Business Analysts during workshops, interviews with stakeholders, and in analysing client documentation.
- Facilitate configuring proof-of-concept demonstrations during the elaboration phase to showcase potential solutions.
- Effectively capture, comprehend, define, and document the business requirements, including configuration design, to ensure precise project estimates are produced.
- Collaborate with client delivery and engineering teams to support the design and approval of new functionalities, including third-party integrations for data enrichment and reporting.
- Facilitate the User Acceptance Testing (UAT) process for INSTANDA configurations and new functionalities.
- Work closely with the Learning & Development team to develop and deliver training initiatives for clients and users on our SaaS product, ensuring a seamless handover of configurations to the business.
- Adopt a proactive approach to troubleshooting, aiding both Support and Product Engineering teams.
- Potential for travel to client destinations during design and discovery phases, as well as during UAT and go-live activities, when required by the client.
- Adhere to INSTANDA’s information security policies, guidelines and best practices to protect our company and our clients.
- Contribute to a culture of security awareness within the company.