G MASS

Senior KYC / Onboarding Lead (Syndicated Loans)

🇺🇸 Andover, United States Hybrid Customer Support & Success Contract Lead Posted Jun 1, 2026
Workplace Hybrid
Employment Contract
Seniority Lead
Language English
Posted June 1, 2026
Last verified June 3, 2026
JobGrid context

Role summary by JobGrid

Senior KYC / Onboarding Lead (Syndicated Loans) at G MASS: Andover, United States; Hybrid; Contract; Lead; Customer Support & Success. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.

  • Location and workplace: Andover, United States, Hybrid
  • Role classification: Customer Support & Success, Contract, Lead
  • Source freshness: checked by JobGrid on 2026-06-03.
  • Application path: candidates continue to the employer application page with non-personal referral tags.

We are seeking a Senior KYC / Onboarding Lead to support a leading financial services firm operating in the US syndicated loan market, a high-volume, time-critical environment where operational delays carry direct financial consequences.

This is a client-facing role requiring proven onboarding expertise, sharp attention to detail, and the ability to work at pace without compromising on quality or compliance.

Responsibilities:

  • Serve as the primary point of contact for new client onboarding, ensuring timely and accurate completion of all onboarding deliverables within the demanding timelines of the syndicated loan market
  • Provide end-to-end oversight of the onboarding process across multiple clients, in line with internal policies and regulatory standards
  • Review and interpret client legal, financial, and entity documentation to support onboarding approvals
  • Lead client-facing onboarding discussions, providing clear status updates and proactively managing risks or escalations before they impact deal timelines
  • Identify process gaps or inefficiencies within onboarding workflows and collaborate with stakeholders to implement improvements, recognising that in this market, workflow friction has a direct cost
  • Build strong working relationships with internal teams (Operations, Legal, Compliance, Technology) to ensure seamless onboarding execution
  • Provide day-to-day oversight, guidance, and quality assurance for a Junior Analyst supporting onboarding activities
  • Rapidly develop expertise in internal systems, tools, and client-specific onboarding requirements