Location
Andover, United States
Workplace
Hybrid
Employment
Contract
Seniority
Lead
Category
Customer Support & Success
Language
English
Posted
June 1, 2026
Last verified
June 3, 2026
JobGrid context
Role summary by JobGrid
Senior KYC / Onboarding Lead (Syndicated Loans) at G MASS: Andover, United States; Hybrid; Contract; Lead; Customer Support & Success. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Andover, United States, Hybrid
- Role classification: Customer Support & Success, Contract, Lead
- Source freshness: checked by JobGrid on 2026-06-03.
- Application path: candidates continue to the employer application page with non-personal referral tags.
We are seeking a Senior KYC / Onboarding Lead to support a leading financial services firm operating in the US syndicated loan market, a high-volume, time-critical environment where operational delays carry direct financial consequences.
This is a client-facing role requiring proven onboarding expertise, sharp attention to detail, and the ability to work at pace without compromising on quality or compliance.
Responsibilities:
- Serve as the primary point of contact for new client onboarding, ensuring timely and accurate completion of all onboarding deliverables within the demanding timelines of the syndicated loan market
- Provide end-to-end oversight of the onboarding process across multiple clients, in line with internal policies and regulatory standards
- Review and interpret client legal, financial, and entity documentation to support onboarding approvals
- Lead client-facing onboarding discussions, providing clear status updates and proactively managing risks or escalations before they impact deal timelines
- Identify process gaps or inefficiencies within onboarding workflows and collaborate with stakeholders to implement improvements, recognising that in this market, workflow friction has a direct cost
- Build strong working relationships with internal teams (Operations, Legal, Compliance, Technology) to ensure seamless onboarding execution
- Provide day-to-day oversight, guidance, and quality assurance for a Junior Analyst supporting onboarding activities
- Rapidly develop expertise in internal systems, tools, and client-specific onboarding requirements