Senior Systems Engineer

What you will be doing

At BMAT, infrastructure is not just a support function in the background — it is a core part of how we deliver music data and technology at scale to the global music industry.

As a Senior Systems Engineer, you’ll help operate, improve and maintain the infrastructure that powers BMAT’s platforms and services across both on-premise and cloud environments. This role is ideal for someone who enjoys understanding systems deeply, solving operational challenges, automating repetitive work, and building reliable infrastructure that engineering teams can depend on.

You’ll work in a highly autonomous environment where engineers are trusted to take ownership of their work, contribute improvements, and help make systems more stable, secure and maintainable over time. Alongside day-to-day operational responsibilities, each team member also contributes to infrastructure improvement initiatives focused on automation, reliability and operational efficiency.

Key Responsibilities

• Manage and maintain our hybrid (on-premise and cloud) system infrastructure, championing resilience, stability and sustainability in your approach.
• Identify and implement improvements to existing infrastructure, tooling and operational workflows.
• Build strong knowledge across BMAT’s infrastructure environment and contribute as a trusted technical team member.
• Write flexible, reusable IaC or configuration management system modules that the rest of the team can leverage to accelerate their own work.
• Identify reliability, performance or security risks proactively before they impact production systems.
• Assist the engineering teams in resolving their issues.
• Uphold technical quality standards and established conventions.
• Contribute to operational excellence by participating in incident response, maintenance and support workflows together with the IT team.

Collaboration and Team Dynamics

You will work closely with BMAT’s Engineering and DevOps teams to deploy, maintain and improve the infrastructure that supports our products and internal platforms. This collaboration is essential to ensuring reliability, scalability and operational efficiency across the company’s services and systems.

Expectations of the role

Within 30 Days:

During the first month, your primary focus will be on familiarising yourself with essential aspects of the role and supporting foundational tasks.

• Successfully complete the on-boarding process and get to know the IT platforms and services, company culture, processes, roles and responsibilities.
• Familiarise yourself with the IT and Engineering departments to understand their objectives and workflows.
• Gain experience with existing tooling, processes, and procedures.
• Start work on smaller tasks and take on tickets you feel confident you can handle.
  
  

Within 60 Days:

By the second month, you'll be expected to take on more complex responsibilities and actively contribute to team/project/strategic initiatives.

• Collaborate with IT and Engineering teams to gain a deeper understanding of their objectives and workflows.
• Assist in the maintenance and upgrade of existing deployments, including e.g. OS and package upgrades or CMS improvements.
• Respond to platform-related warnings and alarms, contributing to the goal of ensuring a stable and resilient production environment.
• Further support your teammates by taking on more challenging tasks and tickets.

Within 90 Days:

At the end of the probationary period, you'll be expected to autonomously manage tasks, contribute to strategic planning, and take on leadership roles as appropriate.

• Collaborate with the Engineering teams to understand their objectives and workflows.
• Schedule and perform maintenance and upgrade tasks to ensure an up-to-date and secured server infrastructure.
• Coordinate maintenance activities with other teams to minimize critical systems downtime.
• Assume platform-related medium-complexity tickets and tasks.
• Take ownership of team quarterly objectives and see them through to successful completion.
• Support other teams by helping them solve infrastructure access issues, hardware performance problems or backup restoration tasks.