Role summary by JobGrid
Senior Technical Architect at Natterbox Ltd: Remote, United Kingdom; IT; Solutions / Architecture. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Remote, United Kingdom
- Role classification: IT, Solutions / Architecture
- Source freshness: checked by JobGrid on 2026-06-10.
- Application path: candidates continue to the employer application page with non-personal referral tags.
Natterbox is seeking a Senior Technical Architect to own the architectural integrity and long-term technical evolution of our global SaaS platform. This is a leadership-first role designed for an expert who proactively shapes technical direction, rather than waiting to be directed.
You will be responsible for the "big picture" of our platform, ensuring that our backend services, cloud infrastructure, and real-time telecoms components are scalable, reliable, and ready for an AI-enabled future. This role is not just about designing systems; it’s about raising the engineering bar across the entire organisation. You will mentor senior engineers, identify and mitigate technical debt, and act as the primary voice for architectural clarity within the Engineering and Product teams.
What you will do:
- Drive Architectural Strategy: Own the roadmap for our multi-tenant SaaS platform, ensuring it supports our global expansion and high-performance requirements.
- Lead the AI Revolution: Architect and embed AI/ML capabilities across the Natterbox platform, translating emerging technologies into production-ready features.
- Engineering Mentorship: Champion a culture of excellence by leading design reviews, establishing documentation standards, and coaching engineers to become future technical leaders.
- Governance & Risk Management: Proactively identify "institutional knowledge" risks and ensure our systems are documented, observable, and resilient.
- Cross-Functional Collaboration: Partner with the Head of Engineering and Product leadership to align technical decisions with our long-term product vision.