Social Media Manager

tmp helps B2B marketing leaders create coherence in a chaotic world. We’re looking for obsessively curious people to join us. 

You'll join 300 B2B experts across strategy, data, creative, media, client services, Sales activation, and shared services. Different skills brought together in integrated teams, centred around our clients: the world’s most impactful tech companies. 

So, if you’re interested in what makes the world work, if you find solving complex problems fun, and you love making the answers as simple as possible, then we’d love to hear from you.

What we are looking for:

The ideal candidate will have several years of Social Media experience and looking to take the next steps in their Digital career within the B2B space. They will be a great communicator and quick to adopt and learn new platforms and technologies.  You will be responsible for the planning and delivery of organic and paid Social Media campaigns, drawing on a wide range of skills to delight our clients with Social Media that can drive audiences from awareness to conversion. As the go-to person for Social Media, you’ll be adept at engaging with online communities and influencers, managing content in line with communication objectives, and providing clients with in-depth reports and recommendations. You’ll also be comfortable with presenting and liaising with clients and colleagues of varying seniority, speaking confidently to showcase Social Media expertise, and adapting your communication style accordingly. 

What you will do:

Support new business activities: 

• Work with Media and client services teams on the creation of content that can be used to win new business.   

Client growth: 

• Support with the creation and selling of new Social Media propositions to client teams.  

Client management: 

• Take the client and internal briefs and produce Social Media plans that meet or exceed the objectives.
• Engage in daily communication with clients and internal client service teams to ensure all briefs and deadlines are met effectively on time and to spec.
• Participate in face-to-face and online meetings with new and existing clients and take the lead in presenting social media propositions.
• Run Social Media workshops for clients, both face-to-face and online. 

Planning and strategy: 

• Responsible for the planning of organic and paid Social Media campaigns and projects across multiple platforms. 

Support new business activities: 

• Work with Media and client services teams on the creation of content that can be used to win new business.   

Client growth: 

• Support with the creation and selling of new Social Media propositions to client teams.  

Client management: 

• Take the client and internal briefs and produce Social Media plans that meet or exceed the objectives.
• Engage in daily communication with clients and internal client service teams to ensure all briefs and deadlines are met effectively on time and to spec.
• Participate in face-to-face and online meetings with new and existing clients and take the lead in presenting social media propositions.
• Run Social Media workshops for clients, both face-to-face and online. 

Planning and strategy: 

• Responsible for the planning of organic and paid Social Media campaigns and projects across multiple platforms. 

Activation: 

• Set up, manage, and optimise different types of paid Social Media campaigns.
• Approving creative.
• Management and scheduling of content. 

Campaign management and delivery: 

• Manage costs incurred and revenue generated from Social Media platforms.
• Suggest and implement new ideas, improvements and optimizations to existing campaigns and projects to improve performance.
• Problem-solve, taking the lead in proposing solutions to any campaign issues that may arise, communicating your recommendations back to the internal team.  

Reporting: 

• Track, measure, analyse, and report on the performance of Social Media campaigns and projects regularly.
• Share results, insights, and recommendations internally and with clients. 

Insights: 

• Help shape the Social Media strategy by staying on top of current trends, technology, and best practices to make recommendations to the wider team. 

Mentorship: 

• Monitor and guide more junior members of the team on Social Media activities, delegating tasks, reviewing, and feeding back on the work that they have delivered. 
• Set up, manage, and optimise different types of paid Social Media campaigns.
• Approving creative.
• Management and scheduling of content.