Account Executive
Role summary by JobGrid
Account Executive at Jobs Syuakwkwwaw9Sdihkryrxz: Kuala Lumpur, Malaysia; Hybrid. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Kuala Lumpur, Malaysia, Hybrid
- Source freshness: checked by JobGrid on 2026-06-09.
- Application path: candidates continue to the employer application page with non-personal referral tags.
Wati
Started as a WhatsApp team inbox in 2020, Wati has evolved into an AI-powered customer engagement platform that goes beyond a single channel. Designed for businesses that sell, support, and grow through conversations, Wati observes customer intent in real time, decides the next best revenue action, and executes it across marketing, sales, and support — on WhatsApp, Instagram, Facebook, TikTok, SMS, and more.
Trusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra.
Proudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognised as a Premium Partner of Meta and Google.
Wati, the AI-Powered Customer Engagement Platform for Revenue Grow
We’re now looking for a Mid-Market Account Executive based in Malaysia to accelerate our growth across Southeast Asia. This role is key to expanding Wati’s presence among fast-growing mid-market businesses, helping them transform customer engagement through WhatsApp and conversational automation.
What You’ll Be Doing
As a Mid-Market Account Executive, you’ll drive new business and manage complex, multi-stakeholder sales cycles with mid-market clients across Malaysia, Singapore, and the broader SEA region. You’ll own the end-to-end sales process — from prospecting and discovery to demo, negotiation, and close — partnering cross-functionally to ensure customer success and long-term value realization.
Key Responsibilities
- Own and manage full sales cycles with mid-market customers, from qualification to close.
- Conduct consultative discovery sessions to understand business challenges and design tailored solutions.
- Deliver compelling product demonstrations and ROI-based business cases.
- Manage complex deal structures and negotiate commercial terms with senior decision-makers.
- Collaborate with Marketing, Partnerships, and Customer Success to ensure smooth handoffs and customer retention.
- Provide actionable market insights to influence go-to-market and product strategies.
- Consistently meet or exceed quarterly and annual revenue targets.