Customer Experience Advisor
Role summary by JobGrid
Customer Experience Advisor at Freebridge Community Housing in King's Lynn, United Kingdom, is a hybrid full-time role in Customer Support & Success. JobGrid normalizes the listing into comparable role facts, keeps the source in English, and shows the posting as last checked on 2026-06-09. Applications go through the employer's original public application page, with non-personal referral parameters added by JobGrid.
- Location: King's Lynn, United Kingdom
- Workplace: Hybrid; employment type: Full time
- Category: Customer Support & Success
- Source language: English; source posted on 2026-06-09 and last checked on 2026-06-09
Join us as a Customer Experience Advisor - where every interaction matters. As the voice and face of Freebridge, you'll be the champion our customers deserve; taking ownership of every enquiry, exceeding expectations, and delivering a consistently outstanding service that makes a real difference to the people and communities we serve.
Our Freebridge Community Housing goal is to provide affordable, safe, and quality homes for current and future generations, for those who need a place to call home. Freebridge was set up in 2006, to receive the transfer of the Borough Council of King’s Lynn and West Norfolk’s housing stock. We now have over 7500 properties across West and North Norfolk, in addition to building new homes for social and affordable rent, and to support those who want to move into shared home ownership. We have had numerous achievements, including delivering our customers’ promises and improving homes inline with the Decent Home Standards, affording our customers a much better quality of living. At Freebridge, we live by our values: Belong, Own It, Think Customer, One Team One Purpose, and Be the Change.