Freelance Community Manager
Role summary by JobGrid
Freelance Community Manager at 1000heads: London, United Kingdom; Hybrid; Contract; Marketing & Growth. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: London, United Kingdom, Hybrid
- Role classification: Marketing & Growth, Contract
- Source freshness: checked by JobGrid on 2026-06-09.
- Application path: candidates continue to the employer application page with non-personal referral tags.
We are looking for a Freelance Community Manager to join our Community team in London.
The 1000heads Community team is a proud, powerful collective of Social Media obsessives, driven by the desire to deliver kick-ass editorial + social conversation to some of the world’s most impressive brands. You will work closely with a whole host of departmental specialists, from Insights, to Design, to Strategy to deliver transformational social-first work for our clients. From cultivating online conversation through quality-led moderation to crafting and activating the editorial vision for our clients - everything we do is delivered with a belief that fans of a brand brought together, as a community, can become an unstoppable force.
To be part of the Community team, you must be a social platform obsessive, a curious copywriter and a publishing platform junkie. If TikTok gives you thrills and carefully curated Instagram feeds leave you visibly electric, this is the team for you.
Responsibilities
- Creative copywriting which you are able to flex for all things social, including adapting and publishing content effectively across social channels
- On-the-pulse community management, stimulating and sustaining conversations and relationships with a brand’s audience and getting our brands noticed by their target audience
- Moderation of customer-facing queries, with experience of escalation
- Managing the building and day-to-day delivery of editorial calendars and creative campaigns
- Working directly with our creative studio to ideate and brief on engaging content to power our organic social-first activations
- Building strong relationships with your clients and identifying business development opportunities
- Researching the latest social tools, platforms and trends – and working to ensure that we are the first to innovate and experiment
- Remaining culturally attuned and constantly challenging the team and our clients with new opportunities for innovation across the industry and tech-space
- Working directly with our insight team to deliver reports, performance tracking & trend analysis to clients
- Feeding into campaign planning and responses to client briefs in both a strategic and executional capacity
- Offering strategic thinking, creative spark, and commercial understanding to develop impactful activations