Member Services Administrator, PIVOTAL
Role summary by JobGrid
Member Services Administrator, PIVOTAL at InMotion Ventures: London, United Kingdom; Hybrid; Full time; Customer Support & Success. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: London, United Kingdom, Hybrid
- Role classification: Customer Support & Success, Full time
- Source freshness: checked by JobGrid on 2026-06-08.
- Application path: candidates continue to the employer application page with non-personal referral tags.
Member Services Administrator (PCN), PIVOTAL
London, United Kingdom
InMotion Ventures 3 Ltd
About us
InMotion Ventures 3 brings together two innovative brands, PIVOTAL and THE OUT, with a shared mission to redefine how people access and experience Jaguar and Land Rover vehicles.
While each brand offers a distinct service, both are focused on delivering a seamless, flexible, and premium customer experience.
PIVOTAL is transforming car ownership through a flexible subscription model, giving members access to the latest vehicles with a simple monthly payment that covers everything.
THE OUT is reinventing car rental in London by delivering high-end vehicles to customers’ doors. No rental desks, no hidden fees, just a smooth, first-class experience.
About the Role
As a key member of our Customer Service team, you will play an important role in supporting both brands. This position requires a proactive, self-motivated individual with a strong work ethic who is comfortable working independently while also contributing to a collaborative team environment.
You will need to be extremely organised with excellent attention to detail and able to work on your own initiative to support our customers who have obtained a Parking Charge Notice alongside other documentation requests.
This role is mainly remote, with occasional visits to our Old Street (London) office.