Senior Carrier Value Manager - 12 Month FTC

About us

We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. 

Great journeys start with Trainline 🚄 

Now Europe’s number 1 downloaded rail app, with over 135 million monthly visits and £6.3 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. 

Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. 

Introducing the Trainline Industry Relations Team 👋

Trainline’s Industry Relations team sits at the heart of our relationships with Train Operating Companies, Great British Railways, Rail Delivery Group and Government. The team plays an important role in shaping how Trainline delivers value across the rail industry through commercial partnerships, campaigns and initiatives that drive revenue, improve customer outcomes and strengthen our position as a leading distribution partner.

As the Interim Senior Carrier Value Manager, you’ll lead and deliver the Carrier Value agenda in the UK, bringing together commercial strategy, industry engagement and hands-on delivery. This is a high-impact, cross-functional role where you’ll work closely with senior stakeholders across Industry Relations, Commercial, Product, Marketing and Data, as well as external rail partners, to identify the right opportunities and deliver them effectively.

In this role as the Interim Senior Carrier Value Manager, you will...🚄

• Own and evolve the UK Carrier Value agenda, developing a clear pipeline of initiatives that deliver measurable value for both Trainline and our rail industry partners.

• Identify and prioritise new commercial opportunities using industry trends, data, stakeholder insight and partner feedback, balancing proactive ideas with reactive opportunities and requests.

• Lead the end-to-end delivery of commercial initiatives, including marketing campaigns, partnerships, revenue-generating propositions, sponsored activity and commercial agreements.

• Work cross-functionally with Product, Commercial, Marketing, Data and Industry Relations teams to land initiatives successfully, remove blockers and keep delivery moving in a complex stakeholder environment.

• Use data and insight to shape propositions, track performance and demonstrate the impact of initiatives through clear, outcome-focused measurement.

• Build compelling narratives that communicate Trainline’s value to internal and external stakeholders, including senior audiences across the rail industry.

• Act as a connector across teams, ensuring Carrier Value initiatives are aligned with wider company priorities and support broader commercial, customer and partner outcomes.

• Contribute to wider team improvements, including ways of working, productivity and thoughtful adoption of AI and tooling where it can improve impact and efficiency.

We'd love to hear from you if you have...🔍

• Strong commercial experience, ideally gained in partnerships, marketplaces, travel, transport or another environment where you have delivered value through external partner relationships.

• A track record of taking revenue-driving initiatives from idea through to delivery, with a focus on measurable outcomes and practical execution.

• Confidence working with multiple stakeholders across different teams, with the ability to influence, align and maintain momentum in a complex environment.

• A strategic and outcome-focused mindset, with the ability to move comfortably between shaping the bigger picture and getting into the detail to make things happen.

• Strong communication skills, including the ability to turn data, insight and commercial impact into clear narratives for senior internal and external audiences.

• Experience using data and insight to identify opportunities, inform decisions and evaluate the success of commercial initiatives.

• A collaborative and pragmatic approach, with curiosity, adaptability and comfort working in a fast-moving and evolving environment.

• Helpful if you have experience working with rail, travel, marketplaces or partner-led commercial models, although we’re open to hearing from candidates with relevant experience from other sectors.

More information:

Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. 

We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! 

We're operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy.

Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: 

• 💭 Think Big - We're building the future of rail 

• ✔️ Own It - We focus on every customer, partner and journey 

• 🤝  Travel Together - We're one team 

• ♻️ Do Good - We make a positive impact 

We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.

Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!