Lieu
Remote, États-Unis
Mode de travail
Remote
Catégorie
Support client et réussite client
Langue
English
Publié
15 mai 2026
Dernière vérification
27 mai 2026
Contexte JobGrid
Résumé du poste par JobGrid
Community Manager at Texas Sports Academy Main: Remote, États-Unis; Support client et réussite client. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Remote, États-Unis
- Role classification: Support client et réussite client
- Source freshness: checked by JobGrid on 2026-05-27.
- Application path: candidates continue to the employer application page with non-personal referral tags.
We are hiring a Community Manager to build, manage, and grow the community of Texas Sports Academy parents and student-athletes, both online today and in person as the program expands.
The Community Manager will serve as the primary point of contact for our families and the host of all community-facing programming.
What You'll Do
- Manage the community end to end. Serve as the day-to-day owner of the Texas Sports Academy family community, including communications, member engagement, response times, and overall member experience.
- Plan and host online events. Design, schedule, and facilitate virtual events such as parent information sessions, speaker panels, student-athlete socials, Q&A sessions, and family meetups. Expand into in-person events as the community grows.
- Coordinate speakers and guests. Identify, contact, and confirm relevant speakers (coaches, athletes, educators, parents, and partners), and manage all event logistics from invitation through follow-up.
- Engage with members on a daily basis. Respond to questions, monitor community channels, and maintain consistent presence across group chats, social platforms, email, and the parent portal.
- Answer family questions. Provide timely, accurate information about Texas Sports Academy’s program, policies, schedules, and resources, and route specialized questions to the appropriate team members.
- Maintain the community calendar. Build and manage a rolling calendar of events and engagement touchpoints to keep families connected throughout the year.