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CyberCare

Customer Success Team Lead (Night shift)

🇱🇹 Vilnius, Lituanie Sur site Support client et réussite client Publié Mai 20, 2026
Postuler
Lieu Vilnius, Lituanie
Mode de travail Sur site
Catégorie Support client et réussite client
Salaire EUR 2,000 - 2,500 / monthly
Langue English
Publié 20 mai 2026
Dernière vérification 29 mai 2026

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EUR 2,000 - 2,500 / monthly

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Customer Success Team Lead (Night shift) at CyberCare: Vilnius, Lituanie; Sur site; Support client et réussite client; EUR 2,000 - 2,500 / monthly. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.

  • Location and workplace: Vilnius, Lituanie, Sur site
  • Role classification: Support client et réussite client
  • Employer salary shown on the listing: EUR 2,000 - 2,500 / monthly
  • Source freshness: checked by JobGrid on 2026-05-29.

Hi there! We’re CyberCare - part of Tesonet Accelerator -  a customer care company for global tech brands. We combine AI-powered automation with a human touch to create smooth, stress-free experiences for millions of technology users worldwide. With 450+ professionals on board, we make the tech-world easy - one customer at a time.

We’re looking for someone who is open-minded, ambitious, and ready to lead, coach, train, and motivate the team. It goes without saying – that they must be capable of overseeing day-to-day operations and ensuring team objectives are successfully achieved.

About You

  • Experience in leading a team.

  • Expertise in supporting customers and building a flawless customer experience.

  • Leading by example.

  • Great communication, leadership & change management capabilities.

  • Proactivity & doer's mindset.

  • Flexibility to work from 5:00 in the morning till 14:00 in the evening.

  • Fluency in English.

  • To be located in Vilnius.

  • Leading, coaching, training, and motivating your team.

  • Oversee day-to-day operations.

  • Ensure team objectives are successfully achieved.

  • Review, monitor progress, and provide feedback regarding employee performance.

  • Conduct monthly one-on-one meetings.

What's In It For You

  • Smooth start in tech with onboarding & mentorship.

  • Office in Cyber City + option to work from home twice a week (after probation period). 

  • Health insurance, free in-house 24/7 gym & workout sessions. 

  • Kitchen full of snacks & bakery goods on Fridays. 

  • Various internal and online training, books - everything you need to reach your full potential.

  • Clear growth path - move inside of CyberCare or Tesonet.

  • Gross salary - 2000 - 2500 EUR/month and additional bonuses up to 500 EUR/month (gross) after 1 month (depending on team results).