Delivery Driver

Role Overview:

We are looking for reliable and professional Delivery Driver to join our team. Based in Telford, this role involves delivering customer orders across key locations in the UK. You will represent the company with professionalism, providing excellent customer service while ensuring timely and accurate deliveries.

Key Responsibilities:

• Load, check, and prepare delivery routes for daily runs.
• Deliver orders promptly and accurately, offering assistance with unloading and putting away items when needed.
• Obtain customer signatures using our digital Proof of Delivery (POD) system and return delivery notes in a timely manner.
• Carry out daily vehicle safety checks and report any issues immediately.
• Support warehouse operations when not on delivery, including picking, packing, labelling, and placing orders in correct dispatch areas.
• Ensure van is kept clean, tidy, and roadworthy, adhering to 5S principles.

Performance Metrics:

• High delivery accuracy and customer satisfaction (monitored via feedback and complaints).
• 100% completion of daily vehicle checks.
• Timely return and accuracy of PODs.
• Compliance with all company policies and health & safety procedures.
• Efficient and eco-conscious driving (MPG performance, no idling, etc.).

Tools & Equipment:

• Company mobile phone provided to:
• Use navigation tools
• Access WhatsApp and POD app
• Contact office when necessary
• Phones must be kept charged, secure, and functional; any issues must be reported immediately.

Driving Value in Your Role:

• Suggest and contribute to operational improvements with your team.
• Minimise waste, improve route efficiency, and reduce returns through accurate delivery practices.
• Maintain a customer-first mindset at all times, taking initiative to go the extra mile.