Sales Manager

Company Profile:

公司简介：

Keywords Studios is an international service provider in the global video games industry with studios in Madrid, Dublin, London, Barcelona, Milan, Tokyo, Singapore, Shanghai, New Delhi, Pune, Montreal, Seattle, Los Angeles, Mexico City, Portland, Raleigh, Orlando, and Rio de Janeiro (among others!). With over 5,000 employees passionate about games around the world, we provide a range of translation, testing, audio, customer care, engineering and art production services to Video Game Developers and Publishers alike.

Keywords工作室是一家全球电子游戏行业的国际服务提供商，在马德里，都柏林，伦敦，巴塞罗那，米兰，东京，新加坡，上海，新德里，普纳，蒙特利尔，西雅图，洛杉矶，墨西哥城，波特兰，罗利，奥拉多和里约热内卢（此外还有！）设有工作室。我们在全球拥有超过5000名热爱游戏的员工，在全球范围内为电子游戏开发商和发行商提供一系列的翻译，测试，音频，客户关怀，工程和美术制作服务。

Duties and Responsibilities

岗位职责：

1. Actively participated in client related meetings internally and externally with colleagues from different departments.

积极参加与客户有关的内部和外部会议，与不同部门的同事协作

2. Regular meeting with all contacts in the assigned territory and delivery the information from the catch-ups to the related leaders and team members.

定期与在指定区域内的所有联系人会面，并将会面信息传达给相关领导和团队成员

3. Work with teammates from different service delivery teams globally to respond to customers’ requests.

与来自全球不同服务交付团队的队友合作，以响应客户的需求

4. Handle customer complaints and provide a satisfied solution together with the related service delivery team.

处理客户投诉，并与相关服务交付团队一起为客户提供满意的解决方案

5. Maintain the assigned customer information in the CRM system.

在CRM系统中维护指定客户的信息

6. Seldomly but possibly to work on client related admin tasks in a certain period of time.

偶尔需要处理与客户相关的行政工作

7. Other tasks as required by the line manager.

直线领导分配的其他工作