Senior CRM & Insights Executive
Résumé du poste par JobGrid
Senior CRM & Insights Executive at Stone King: Leeds, Royaume-Uni; Hybride; Temps plein; Marketing et croissance. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Leeds, Royaume-Uni, Hybride
- Role classification: Marketing et croissance, Temps plein
- Source freshness: checked by JobGrid on 2026-05-27.
- Application path: candidates continue to the employer application page with non-personal referral tags.
About us
Stone King is an ambitious and purpose-driven firm. Our collaborative culture and core values are intertwined with our ethos of doing the right thing by our clients, communities, and our people. Our passion for the sectors we work in and the purpose-driven work we do with our clients has resulted in SK being recognised as national leaders in our specialist fields across the country.
The opportunity
This is a fantastic opportunity for an individual looking to progress their career to join Stone King’s highly respected Business Development & Marketing (BD&M) Team.
The role can be based in any of our six offices (Bath, Birmingham, Cambridge, Leeds, London, or Manchester) and hybrid working will be available.
To manage and optimise the firm’s CRM system and client feedback processes, ensuring data integrity, compliance, and actionable insights. This role acts as the subject matter expert for CRM, supporting adoption across the firm and enabling the BD & Marketing team to make informed, data-driven decisions.
Reasons to apply
- Opportunity to gain invaluable experience across our BD&M Team, you’ll have the opportunity to work closely with our specialists across the firm.
- To be part of an ambitious and collaborative national firm where our culture and values are at the heart of everything we do. We believe our people are our greatest asset and strive to create the best place to work.
- Excellent benefits for our people, with a focus on wellbeing and development at the forefront.
- Hybrid working - Stone King are proud to be signatories of the Mindful Business Charter as part of our commitment to mental health and wellbeing. We want to support all of our people in achieving a healthy work/ life balance and would be happy to speak with prospective candidates about flexible working arrangements.
Key Responsibilities
General duties include, but are not limited to:
- CRM system ownership
- Act as the subject matter expert for the CRM system, ensuring functionality meets business needs.
- Oversee day-to-day CRM operations, including data quality, updates, and troubleshooting.
- Develop and deliver CRM training for BD & Marketing team members and fee earners.
- Client Feedback Programme
- Operate and maintain the client feedback programme, ensuring timely collection and reporting of insights.
- Support the Head of Ops in analysing feedback data to identify trends and improvement opportunities.
- Data Governance & Compliance
- Ensure compliance with Data Protection and GDPR requirements across all CRM and marketing data.
- Implement processes for secure data handling and storage.
- Insight & Research
- Conduct research on market trends, clients, and companies to support BD and marketing initiatives.
- Provide data-driven insights to inform growth plans and client strategies.
- Team Leadership
- Directly manage the CRM Executive.