Senior/Staff/SWE- Observability Engineering
Résumé du poste par JobGrid
Senior/Staff/SWE- Observability Engineering at AppGate Cybersecurity, Inc.: Göteborg, Suède; Sur site; Temps plein; Lead; IT. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Göteborg, Suède, Sur site
- Role classification: IT, DevOps / SRE, Temps plein, Lead
- Source freshness: checked by JobGrid on 2026-05-27.
- Application path: candidates continue to the employer application page with non-personal referral tags.
About AppGate
AppGate secures and protects an organization's most valuable assets with its high performance Zero Trust Network Access (ZTNA) solution. AppGate is the only direct-routed ZTNA solution built for peak performance, superior protection and seamless interoperability. AppGate safeguards Fortune 500 enterprises worldwide. Learn more at appgate.com.
About the Role
We’re looking for an Observability Engineer (Senior/Staff level) who has shipped distributed tracing systems, designed high-cardinality pipelines, and knows OpenTelemetry inside and out. You will own the end-to-end design and implementation of the AppGate observability fabric — from telemetry SDKs in our clients and gateways, to the LogForwarder pipeline, to customer-side integrations.
You’ll make the foundational technical decisions — transport protocols, sampling strategies, schema design, correlation models — that determine whether our platform scales gracefully to hundreds of millions of events per day. This is a builder’s role with a strategist’s reach.
Key Responsibilities
Your engineering work will directly enable next-generation capabilities, including:
• OpenTelemetry-Native Telemetry Fabric: Logs and distributed traces from clients, controllers, gateways, and connectors — all correlated by session, user, device, and trace ID across the full ZTNA flow.
• High-Cardinality Data Pipeline: An OTLP-based ingestion and routing layer engineered for 100M+ events per day, with attribute filtering, redaction, and tail-sampling.
• End-to-End Distributed Tracing: Span hierarchies decomposing login and session establishment across posture checks, policy decisions, TLS handshakes, and entitlement resolution — turning hours of triage into seconds.
• On-Demand Packet Capture: Admin-triggered PCAP coordinated across client and gateway, with the workflow fully observable through OTel logs and traces.
• AI-Ready Foundation: Structured, semantically rich telemetry that future LLM-based incident analysis agents can reason over. The schema you design today is the substrate for Phase 3.
• Architect the Observability Platform: Define telemetry schema, correlation model, transport, and sampling strategies spanning client devices, controllers, and gateways.
• Build the Telemetry SDKs and LogForwarder: Instrument AppGate components with OpenTelemetry and implement the enrichment, redaction, batching, and tail-sampling pipeline that scales horizontally under load.
• Validate at Customer Scale: Test in lab environments matching our largest deployments — hundreds of sites, tens of thousands of concurrent sessions — and hunt down cardinality explosions and pipeline backpressure before customers see them.
• Drive Integration Standards: Own the OTLP, Prometheus, and JSON-log compatibility surface and validate ingestion into Datadog, Splunk, Nexthink, and Elastic.
• Raise the Engineering Bar: Establish patterns and review practices the Data + AI team builds on. Mentor engineers and grow the observability discipline inside AppGate.
• Collaborate Cross-Functionally: Work directly with product, R&D, and marquee customers in defense and critical infrastructure to shape requirements and deliver outcomes that matter.