Service Delivery Co-ordinator
Role summary by JobGrid
Service Delivery Co-ordinator at Expereo in Dubai, United Arab Emirates, offered as a hybrid full-time role. JobGrid presents the normalized role facts from the source, keeps the original-language boundaries intact, and preserves comparable job context without adding unprovided details. Candidates are directed to the original public application page through JobGrid with non-personal referral parameters.
- Role: Service Delivery Co-ordinator at Expereo.
- Location and workplace: Dubai, United Arab Emirates; hybrid.
- Employment type: full time.
- Source freshness: posted 2026-06-05 and last checked 2026-06-07, based on the supplied source data.
We are the Intelligent Internet Platform. We connect People, Places, and Things anywhere, managing Internet Performance better than anyone else while providing One Global Experience, delivering Visibility, Control, and Security through expereoOne.
Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD‑WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business’ productivity with flexible and optimal Internet performance.
As a trusted partner of Fortune 500 enterprises, our continued success depends on the talented individuals who make Expereo a dynamic, effective, multicultural, and equitable environment.
THE ROLE:
The Service Delivery Co-ordinator will play a leading role in the delivery of services including ownership and management of activities through to the desired business outcomes.
THE RESPONSIBILITIES:
Here are how your day-to-day responsibilities of the role will look like, but are not limited to:
- Understand contractual obligations and ensure delivery of services to an agreed service description and SLA/OLA (establishing and ongoing ownership of KPIs as necessary)
- Responsible for end-to-end service delivery of networking projects for global customers.
- An effective communicator with excellent relationship building & interpersonal skills
- Meet the end-to-end Project timelines by ensuring the on-time delivery
- Define communication plan for all stakeholders, get buy-in for status report format and communicate on defined frequency.
- Managing proactive communication with customers during the delivery phase, when there are risks or possible delays and including plan Customer Acceptance Tests for the project
- Order prioritization and ensuring priority is respected during RFC delivery phase
- Management of the delivery plan at the project level & planning until the last site delivery
- Manage the interface between internal resources and the customer.